Named metric
Shortlist Share
How often AI puts a brand on the buyer's shortlist.
The share of eligible answers to unbranded buyer questions that recommend the brand, meaning the answer presents it as a plausible choice for the buyer's stated need. Naming the brand is not enough; it has to be recommended.
Shortlist Share = eligible answers that recommend the brand ÷ eligible answers × 100
- Formula
- Per engine: answers recommending the brand ÷ the brand's eligible answers on that engine × 100. Combined: the equal-weight mean of the engines that meet the minimum-data rule (3 engines are measured), never one pool of all answers.
- Denominator
- The brand's eligible answers on one engine: completed, not empty, finish status STOP, parser confidence of at least 0.68, and offering options in the category. Labels still unresolved after human review leave the denominator; an ineligible answer never counts as "not recommended".
- Minimum sample
- At least 36 eligible answers on an engine for that engine's score, and at least 2 such engines for a combined score. Below that the brand is shown as "insufficient data" and is not ranked.
- How it is shown
- Whole-number percentage with its 95% question-bootstrap interval, n and engines. The headline metric: ranks and badges use it, badges on the interval's lower bound.
- Caveats
- Answers come from API requests, not consumer chat apps, so personalization and account history are not reflected.
- A fixed question set per category cannot represent every buyer question, which is why intervals are wide.
What it does not mean
- That the product is better, or that it wins sales.
- Market share or buyer demand.
- A prediction or guarantee of future answers.